Which type of appointment should I book?

New Patients

• Adult Initial Consultation (40 mins): suitable for pregnancy care, postnatal concerns, preconception care, family planning

• Fertility Couple Consultation (60 mins): recommended if you have been trying to conceive for over 6 months

• Infant Feeding / Sleep Initial Consultation (60 mins): suitable for breastfeeding or bottle feeding concerns, infant sleep concerns

• Mum & Baby Check (60 mins): suitable for routine 7 day or 6 week postpartum checks (includes full infant measurements and examination, addressing any concerns, feeding support as required)

• Baby Health Initial Consultation (30 mins): suitable for any baby health concerns or childhood immunisations if this is baby’s first attendance

Returning Patients

• Childhood Immunisations (15 mins): please select this option if you require vaccines to ensure these are prepared for you and a nurse is available to administer these at the same time with Dr Bonnie

• Follow up (15 mins)

• Follow up (30 mins)

If you have any further questions, please call and speak to our friendly receptionists.

What are your fees?

Dr Bonnie charges a private fee and a Medicare rebate is available for eligible patients. Her fee schedule can be found here.

What is your cancellation policy?

We understand life with little ones can be unpredictable and you may need to cancel an appointment from time to time. We kindly request that cancellations are made as early as possible so that these appointments may be available to other families. For 60 minute appointments, please notify reception of any cancellation at least 48 hours prior to your appointment . For all other appointments, please notify reception at least 24 hours prior. Cancellations outside of these windows or non-attendance incur a $50 fee for 15 minute appointments and a $100 fee for longer appointments. We appreciate your cooperation to facilitate timely access to appointments.

What is your approach to infant crying and sleep issues?

Dr Bonnie practices from the approach of Neuroprotective Developmental Care, previously known as “Possums.” She is an advocate for gentle, responsive strategies that are most supported by research and that best support the physical, emotional and social wellbeing of parents, babies and families. She will listen to your concerns, values and priorities for your family, offer flexible, sustainable suggestions and collaborate with you to create solutions that work for your situation and lifestyle.

What do I need to bring to my appointment?

Please bring the following items to your appointment where relevant:

• baby’s Personal Health Record (red book)

• any equipment you require to feed you baby (e.g. bottles, formula, nipple shield)

• Pregnancy Health Record

• investigation results (e.g. blood tests, ultrasound reports)

• hospital discharge summaries and relevant letters from other healthcare practitioners

Please be prepared to feed your baby during the consultation.

Do you provide Telehealth consultations?

Following an initial face to face consultation, Dr Bonnie provides phone or video consultations for follow ups where clinically appropriate and safe to do so. We recommend that you register with myMedicare and nominate Dr Bonnie Ong at Holmead Road Medical as your preferred provider in order to access Medicare rebates for Telehealth consultations.

Do you insert contraceptive devices?

Dr Bonnie inserts and removes Implanon. She removes IUDs but does not insert them. She does not provide diaphragm fittings.

Will you deliver my baby?

No. Dr Bonnie is a general practitioner specialising in perinatal health, not an obstetrician. She provides clinic-based care before, during and after your pregnancy. In the GP Shared Antenatal Care model, you will see Dr Bonnie in her clinic for most of your appointments, and the midwives and/or obstetrician or obstetric registrar for the rest of your appointments at your nominated hospital. Mothers may prefer this model as you see the same doctor throughout your pregnancy and it can be more convenient not attending hospitals for all your appointments with the associated wait times and car parking. A midwife will be at your delivery, and potentially an obstetric registrar or obstetrician. This model is suitable for low risk pregnancies. If Dr Bonnie diagnoses a higher risk pregnancy, she may refer you for obstetrician-led care.